Saturday, 21 September 2013

Web 2.0 Tools: Wikis

During this Distance Education course, I have reviewed several Web 2.0 tools that can be effective for use during distance education.  In this blog post, I will explore the Wiki. 

Scenario:  A new automated staff information system was recently purchased by a major corporation and needs to be implemented in six regional offices. Unfortunately, the staff is located throughout all the different offices and cannot meet at the same time or in the same location. As an instructional designer for the corporation, you have been charged with implementing a training workshop for these offices. As part of the training, you were advised how imperative it is that the staff members share information, in the form of screen captures and documents, and participate in ongoing collaboration.
Possible Solution: The wiki.  Described by Simonson et al (2012) as a space online that can be created and then edited by a group of people, the wiki is an ideal solution.  Staff members would be able to log on to a specifically designed wiki and update required information.   Images and files can be uploaded on a wiki.  A useful feature is that all of the information that is edited is tracked and can be viewed by all members so each can know who updated what and who made what changes.  The administrator (in this case, this can be the instructional designer) will be able to view participation and guide and support the information that is uploaded if needed.

I have used a wiki myself in a previous online course and found it to be very useful for a group project.  Collaboration was fairly simple in this asynchronous learning environment.  We had group members in 3 different countries and were able to produce a full instructional design plan! 

In this article, 5 Effective Wiki uses, Mader (2008) also gives great examples of how you might use a wiki in the corporate world.  I particularly liked the suggestion of a company using a wiki to hold their policies.  It’s all about going green nowadays and storing data online is becoming common practice.  Having these documents on a wiki allow for them to be updated and edited as needed, yet they are held in one central location for all to see, versus papers lost in an employee’s office somewhere.

As a future instructional designer, I appreciate the many uses of the wiki and if you haven’t used one yet, it is worth it to try!

References:
Mader, S. (2008). 5 Effective Wiki Uses. Retrieved from: http://www.websitemagazine.com/content/blogs/posts/pages/Effective-Wiki-Uses.aspx
Simonson, M., Smaldino, S., Albright, M., & Zvacek, S. (2012). Teaching and learning at a distance: Foundations of distance education (5th ed.) Boston, MA: Pearson

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